tjeerdtraats: user-journey*

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  1. As the world moves from desktop to mobile, apps are becoming our new shopping malls. Just as we walk into a mall or a store, look around the merchandise, pay, and leave with a bag, now we launch an app and shop to our heart’s content, without having to leave the comfort of our chair. Best of all, we can do it anywhere – we can now do our grocery shopping on our morning commute, shop for friends’ birthdays on our lunch break, and send Mom flowers without ever having to make a single call.
    https://mopinion.com/creating-a-perfect-user-journey-in-your-mcommerce-app/
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Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.